When I think of the Red Cross, I think of people who voluntarily get up in the middle of the night and brave the snow and cold to help total strangers. I had the opportunity to watch the efforts of our staff and volunteers at the storm shelter in Cheektowaga last December. A mother and her teenage daughter came in, exhausted and stressed after being trapped in their car for hours. When they arrived, the daughter looked ready to pass out, and said she needed her medication. The staff and volunteers did everything they could to make them more comfortable, and helped them make arrangements to get back home. Seeing how appreciative of the efforts of the Red Cross this family and everyone who came to the shelter was made me feel proud to be just a small part of this amazing organization.